Mercantila

I ordered a trampoline from Mercantila for my childrens only present from Santa. The website clearly stated that if ordered by..x date that it would be received by Christmas. The...

DO NOT BUY ANYTHING FROM MERCANTILA! I ordered a clock from them as a Christmas gift and they cancelled the order and never informed me that it was cancelled. When I called to ch...

I am LIVID. I bought this console, paid someone to put it together for me, and when I got home, it was the wrong table sent to me. I want this table, fully assembled out of ...

Stay away from them! After 3 years of living in the States I must say "Wow, what a creepy company!", customer service is terrible, very slow and unprofessional style of...

We bought a folding table for our backyard so we found one from mercantila. In the information it didn't say wether or not the umbrella hole (that the picture was showing by the wa...

March 14, 2011 MERCANTILA.COM MR. NIKHIL BEHL, CEO CORPORATE OFFICE 665 CHESTNUT STREET SF, CA 91433 415.268.4700

Ordered a heater on Dec. 15, 2010, finally received order Jan. 17, 2011. It was a partial order and was the wrong item. The online ad describes 2 different heaters and when you ad...

Do not do business with Mercantila-an online ordering company. They have no intention of helping you out. They take your money and do not care if you get delivery. I purchased s...

MY ORDER WAS CANCELL BY MERCANTILA OVER WEEK AFTER THEY CHARGED MY CREDIT CARD SAID THE IDEM WAS OUT OF STOCK? WHAT A H? I CALLED THEM BECOUSE I WAS WAITING FOR ANOTHER IDEM WITH W...

Ordered a toddler fire truck bed in May. 3 months later still no bed, no answers, no ETA, and no returned call from Managers. Shouldnt be in business with practices as horrible as ...

The absolute worst company imaginable !!!!!!!!! calling them unresponsive and fraudulent would be a compliment !!!!!!!!!!the level of incompetence is only e...

I purchased a trampoline for my kids in June 2010. The color of the trampoline enclosure was different than what was pictured. The pads did not match the enclosure. Customer Servic...

Four form emails sent using Mercantila's recommended response over six days. Three telephone calls made to their '800" number and yet no one responds. Mattresses were shi...

If I had googled mercantila before buying from them, there is NO way I would have purchased our baby's dresser. It has now been sitting on our porch for a month unopened bc the...

I ordered a catalog briefcase for husband's birthday. The briefcase arrived with a big hole at the bottom. I called Mercantila to have the item returned and to get a refund. The...

This is a terrible website to order from. I have submitted MULTIPLE requests to get replacement parts for the power elliptical I received with broken pieces. The plastic parts on...

Help me help you! i have by second party call center worked formercantila.i actually still do though by my inability to be part of the robbery and scandal have been moved to anothe...

Hi all -- I had such an aggravating experience with Mercantila that I decided to create a blog dedicated to helping those who have been taken advantage of by the compan...

What a great site -- Pissed Consumer!! It perfectly describes how I feel about Mercantila! This was by FAR my worst experience with any merchant, ever. The aggravation ...

Mercantila appears to be a holding company for a basket of on-line vendors. Unfortunately, even the company's corporate website does not disclose the names of their specific sh...

I ordered a bed, got a great deal on it. But the headache of getting anybody, and i mean anybody to help me understand why it's been three weeks and my status is still "no...

Long story short: On 3 August I ordered a coffee table from CoffeeTableSuperstore.com - one of Mercantila's "companies". They delivered the table base on...

I purchased a $137 espresson machine. Never received it. No one answers phonecalls, or returns email inquiries. They got the money from me through electronic cheque within minutes....