Mercantila
WORST Online Merchant Experience EVER!!!
Zoostores/Mercantila Shut Down
NEVER RECEIVED MERCHANDISE OR REFUND
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Verified Reviewer | San Francisco, CaliforniaINCORRECTLY ADVERTISED AND UNSAFE CHAIR
Finally after calling every other day and filing complaints and with the BBB I was refunded my money and they picked up the chair 2 weeks later.
Definitely a company to stay away from...
Sooooo mad!!!
*** patio furniture, paid in advance, won't take back
Worst online experience ever
Took $1380.00 in Jan., nothing to show for it.
Bought item, not in stock, cancelled order and no refund.
Mercantila didn't ship table for over 6 months
Ordered a $775 Sofa from Zoostores. Never received it.
Paid $2500 for Product I have not received
Payment withdrawn, but still no tracking after 1 month
Mercantila is a scam
Lied all the way, closed their doors and stole my money!
Fraud
About
Mercantila, Inc. is an American company. The company was founded in 1997. It is headquartered in San Francisco, California. Mercantila is a collection of specialty stores. This Internet superstore offers to choose any from its specialty stores and thousands of their items. Mercantila operates all over the United States. The company operates a very easy to use web site. There you can find a lot of interesting information about the company, shipping rates and times, track their order, and learn about returns and exchanges system. Customers of Mercantila can order products by phone or over the Internet.
Mercantila offers tax free shopping and 100% price protection.
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See there are a few issues I have first off the safety net REALY did you know that this will not keep anyone safe on a Trampoline LOL it is just away to make a few hundred more for 5 bucks worth of netting and you can fall or rip through it in a second and will not make it really any more safe. As for the bent frame shipping damage should have been taken care of right away before you took it. The complaint I have with this company is what they pay there employees and how they treat them like garbage when we in sales are not in customer service and have to deal with this kinda stuff