my order number with Mercantalia **2839 was never shipped, even though the payment has been received by this fraudulent company. The company is a fraud and FBI should step in.

I have reached out to my credit card company as well as paypal to get my money refunded.

The call center seems always closed, the email sent to them bounced, not sure how to reach them, other than their registered office mentioned on the website.

The response one gets while calling their call center seems to be a Punjabi guy's ( an east Indian ). Not sure why cops let such guys off the hook

Monetary Loss: $283.

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Austin, Texas, United States #644040

They went under.

On their order status page:

It is with much sadness in our hearts that we write this final letter. It was a pleasure to serve our customers over the past couple of years and we thank you for shopping with us.

Mercantila Acquisitions, LLC (d/b/a Zoostores.com) (the .Assignor.) has made an assignment for the benefit of creditors (.ABC.) to Zoostores.com (assignment for the benefit of creditors), LLC. An ABC is a formal process commenced under state law whereby an Assignee is assigned assets of an Assignor and the Assignee then monetizes the assets and distributes the net proceeds to the creditors.

Within the next 30 days Assignee will circulate information regarding the ABC and a claims package to vendors, current customers and other creditors. You will have approximately 6 months to file a claim with the estates. While many of you may have questions regarding this process, we ask for your patience while the Assignee focuses on maximizing the value of our assets. If you have not received notice by May 31, 2013, you may send an email to escalations@zoostores.com for follow-up. Please note, however, that it may take time for the Assignee to respond to your message.

The Zoostores.com team

Eugene, Oregon, United States #642743

Mercantila is now Zoostores.com They do not have a call center anymore.

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